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Get Hired With Your Powers of Persuasion
How do you sell yourself in an interview or letter? If you're
smart, you don't. You persuade.
This is not just semantics. It's the difference between trying
to get someone to do what you want and motivating someone to
take action. The latter is much more powerful.
I see people trying to sell themselves all the time, blabbing
on and on about where they worked, job responsibilities and
degrees. This might be interesting to you, and important, but
it will not get the decision maker's attention. It could even
put them to sleep if you focus on it at the wrong time.
If you want to motivate someone, reveal information in a way
that not only influences how that person sees you but also
gets him sitting on the edge of his chair waiting to hear
more.
There are several key steps to persuading, says Tom Sant,
author of Persuasive Business Proposals. Although his focus is
on how to win customers, clients and contracts, the principles
are the same as you present yourself to employers in writing
and in person.
The first step addresses the customer's needs. Your customer
is a potential employer. So, in this step, "you demonstrate
you understand the customer's needs, issues or problems," says
Sant.
Obviously, you have to know what those are. You can figure
this out to some degree by thinking about why the position
you're applying for exists. What problems would a job like
this solve? What types of problems or issues does this
industry or this kind of company face today?
If you don't have a clue, you're not thinking this through.
Research the industry. Sure, in the interview you can ask:
What problems does this position address? How does this
position make a difference in the company? But there's no
excuse for going into an interview clueless about the problems
of the industry and how the job you do makes a dent in them.
"Focus on your customers' pain to get their attention," says
Sant.
When you understand their needs, you're reducing their
anxiety, he says. By showing them that you get "it" - what
they need - it shows them that you listened and understood
what they told you (or what you researched), which raises
their level of confidence that what you propose will be
appropriate for them, he says. As a job hunter, you're
proposing that your skills and expertise are what they need to
solve their problem.
The next step is to focus on the outcomes or results your
potential boss wants to achieve. You need to explain how he
will see results by investing in your services. For example,
you can help him expand the company's sales territory, which
could result in so many thousands of dollars. As Sant says,
focus on their gain to get their commitment.
Another important step in persuasion is to prove you can do
what you say you can do. This is where you talk about your
skills, knowledge and relevant examples from experience.
If you're in project management in information technology, you
could tell about the time you created dozens of manuals
documenting technical processes, creating consistent policies
and allowing someone else to jump in and take over a process
if the other person was ill.
You'll be tempted to rattle off your employment history. But
if it doesn't address the most important issue that motivates
someone to buy - resolving a problem - you're wasting your
breath.
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